From: Pacesetter Games & Simulations
Date: February 2, 2014
Re: Standing Order Program / Customer Loyalty Program
As we move into 2014, I have made the decision to make some changes to the Standing Order Program, as well as the Customer Loyalty Program. A quick review may be in order as I have let this go for far too long.
Standing Order Program: This is a membership list of those who requested to be alerted of upcoming Pacesetter module releases. The intent was to give its members the first opportunity to purchase first prints, or limited edition prints, of Pacesetter modules. There is no requirement to buy anything, just a notification process. This is an email list. Those on the list receive advance notice of all Pacesetter releases.
Customer Loyalty Program: This is more of a program than a membership. Those Pacesetter supporters, who purchased a specific list of new releases throughout the year, receive a special and free module at the end of that module cycle. The special module is not a general release and not available for sale (other than eligible CLP members can purchase an additional copy or two).
As time has marched on, these programs have languished a bit. Also, the production of modules has changed and some modules have limited first printings while others do not. This has done nothing but muddy the waters. Therefore, I am making some changes which will, hopefully, clarify both programs.
New Standing Order Program: As before, this is purely an optional membership to an email mailing list. Those on the list will receive specific emails during the year, or module cycle. Instead of announcing every release, SOP members will receive advanced notification of limited edition releases or similar limited production modules and supplements. More information on limited edition modules is included later in this announcement.
Also, SOP members will always receive advanced notification of all new releases. Therefore, if you still want to be sure to always get a first printing of any product, you will have one week of advanced opportunity to purchase any new release.
There is absolutely no commitment to purchase anything.
Customer Loyalty Program: For the past four years, the CLP has required Pacesetter supporters to purchase the first printing of a select group of modules from that year, or module cycle, in order to receive the free, special module (S-series). This system has been changed for 2014 and beyond. There is no longer any requirement to purchase any specific module or a requirement to purchase a first printing. Starting with the 2014 module cycle, the only requirement is to purchase a total of eight (8) individual Pacesetter modules / supplements produced during a specific module cycle. A boxed set counts as two individual purchases (for example, if you buy a boxed set and six individual modules, you will receive the free, special module). Anyone who purchases a Pacesetter product is automatically enrolled in this program. All sales are tracked and recorded. At any time, you may request your status.
Module Cycle (Year): Pacesetter module cycles are announced annually with a non-inclusive list of releases. Please understand that release schedules can vary, but in general, those modules listed in any cycle will remain in that cycle. I try to keep everything in a calendar year, but as you are surely aware, I am often running late.
Limited Edition Modules: Each module cycle I will release a total of five Limited Edition modules. This year there will be one general module and four convention specials (Gary Con, North Texas RPG Con x2, and Gen Con). In general, the Limited Edition print will be 100 numbered copies. The first release for the 2014 cycle is Q1 The Screaming Temple (DCC RPG version).*
*For this year, you may substitute RQ1-4 The Red Queen for the Q1 DCC RPG module (I understand that not everyone plays DCC, so this is the solution to forcing you to buy a module you may never use or read).
Bonus Module for Standing Order Program: Any Pacesetter supporter who purchases all five of the Limited Edition modules will receive a bonus module at the end of that year, or module cycle. This bonus is completely separate from the Customer Loyalty Program. Limited Edition purchases count toward either the SOP Free module or the CLP Free module, but not both.
The Q1 The Screaming Temple – DCC RPG Limited Edition module is available at pacesettergames.com.
I hope I have clarified the new programs. As always, I appreciate your support more than I can express in a simple email. I hope to see you at a convention in the future where I can thank you in person. Otherwise, I wish you all the best! Feel free to contact me via email, pm (forums), text message or by phone.